I did all the UX writing for the Suncorp app.

The problem was how to write for five entirely different insurance brands
and a bank, in one app.

Things were already complicated enough for the user. So I wrote everything in one content style. 

As this was pre-Figma, I got the UX teams to output their 175 user flows as PDFs and edited these.

I did all the UX writing for the Suncorp app.

The problem was how to write for five entirely different insurance brands
and a bank, in one app.

Things were already complicated enough for the user. So I wrote everything in one content style. 

As this was pre-Figma, I got the UX teams to output their 175 user flows as PDFs and edited these.

I did all the UX writing for the Suncorp app.

The problem was how to write for five entirely different insurance brands
and a bank, in one app.

Things were already complicated enough for the user.
So I wrote everything in one content style. 

As this was pre-Figma, I got the UX teams to output their 175 user flows
as PDFs and edited these.

I did all the UX writing for the Suncorp app.

The problem was how to write for five entirely different insurance brands and a bank. In one app.

Things were already complicated enough for the user. So I wrote everything in one content style. 

As this was pre-Figma, I got the UX teams to output their 175
user flows as PDFs and edited these.

I produced all UX writing for
the Suncorp app.

The problem was how to write
for five entirely different insurance brands and a bank. 
In one app.

Things were complicated enough
for the user. So I wrote everything
in one content style.

As this was pre-Figma, I got the
UX teams to output their 175 user flows as PDFs and edited these.

I wrote all the app functions, including mobile banking, motor & home insurance, and 'make a claim'.

I wrote all the app functions like mobile banking, motor & home insurance and 'make a claim'. 

I wrote all the app functions, including mobile banking, motor & home insurance 
'make a claim' and more.

I wrote all the app functions like mobile banking, motor & home insurance, 'make a claim' and more.

I wrote app functions including mobile banking, motor & home insurance and claiming.

I wrote all the UX components in the app, like user-onboarding, alert messages, empty states
and all the email comms triggered by the app.

I wrote all the UX components like user-onboarding, alert messages, empty states and all the email comms triggered by the app.

I wrote all the UX components in the app, like user-onboarding, alert messages,
empty states and all the email comms triggered by the app.

I wrote all the UX components in the app, like user-onboarding,
alert messages, empty states and app email comms. 

I wrote UX components like
user-onboarding, alerts, empty states and automatic emails. 

Ensuring copy aligned with UX research throughout — I worked with 8 PO's, 2 sets of UX/UI designers
and 2 lawyers to deliver legally approved copy for 175 user flows. 

The result was this.

Ensuring copy aligned with UX research throughout — I worked with 8 PO's, 2 sets of UX/UI
designers and 2 lawyers to deliver legally approved copy for 175 user flows. 

The result was this.

Ensuring copy aligned with UX research throughout — I worked with 8 PO's
2 sets of UX/UI designers and 2 lawyers to deliver legally
approved copy for 175 user flows. 

The result was this.

Ensuring copy aligned with UX research throughout — 
I worked with 8 PO's, 2 sets of UX/UI designers and 2 lawyers
to deliver legally approved copy for 175 user flows. 

The result was this.

Ensuring copy aligned with UX research throughout — I worked with 8 PO's, 2 sets of UX/UI designers and 2 lawyers to
deliver legally approved copy
for 175 user flows. 

The result was this.